A Belgian brand that stands for refreshing, offbeat, and luxurious fashion.
training solution
The personalized brand academy, community building, targeted microlearning courses, ongoing guidance from UQ learning experts
Challenge
With 30+ stores globally, Essentiel Antwerp was looking for an all-in-one platform to train their employees on product, operations and customer service while building a strong community across their locations.
Solution
We created the Essentiel Antwerp Academy — a digital learning platform for the brand's employees that features training on: • Sales and service • Systems (RFID, cash registers, etc.) • Product (materials, best sellers, etc.)
Personalized training environment
The platform serves as a centralized source for information for teams and it streamlines the onboarding process for new hires.
Social Wall
The built-in wall, similar to your favorite social media apps, helps strengthen brand community and culture. On it, stores share content about new arrivals, events, tips, best practices, etc.
Results
Unified brand training available anytime and anywhere around the globe Simplified onboarding that accelerates excellent service An active community bringing international teams together
Impact
Around 200 employees empowered & connected on the platform.
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