IFS

IFS delivers catering services for offshore and merchant vessels. With the headquarters in Belgium and training centers in Poland, Singapore, the Philippines, and Angola, they train people to become qualified maritime chefs and stewards.

Training solution

Setting up the IFS training app, digitalization of content, targeted microlearning courses, ongoing guidance from UQ learning experts.

Challenge

The IFS training consists of two parts: theoretical lessons first and hands-on cooking practice afterwards.

Before COVID-19, trainees needed to travel to IFS centers to attend the courses. This traditional model limited the number of people who could be trained at once.

Solution

We set up the IFS Coach — the company's own app for mobile and desktop, digitalizing the theoretical part of their training.

Content is now available in a microlearning format and includes multimedia and game-based challenges, making the training experience more interactive, effective, and fun.

Before starting their hands-on practice, trainees must complete all modules and pass a digital exam to test their knowledge.

What's more

Built-in analytics allow IFS to track completion rates, time spent, and skill levels.

Government certification

The IFS Chief Cook's Course is part of the official governmental certification  by FOD.

Results

  • Efficient and hybrid training process: theory in the app, practice on-site.
  • Increased trainee capacity: the company now trains 250+ maritime professionals every year.
  • Trainees can learn the theory at their own pace

Impact

IFS training is accessible anywhere in the world!

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