The general competences expected for this role "TO KNOW", "TO DO", "TO BE"
Generic knowledge & skills: (i.) Adds vision and in-depth non-theoretical knowledge in different domains. (ii.) Uses knowledge of one or more systems/processes to troubleshoot.
Tasks: (i.) Systematically makes necessary adjustments to achieve results.
Meeting customers needs : Systematically considers customer needs in day to day decisions.
Autonomy : (i.) Achieves objectives autonomously. Follow-up can take place 'post event' (once the objective has been achieved). (ii.) Submitted to methods & norms established within defined activities, typically without significant support need.
Knowledge of the organization, sector(s) : Demonstrates good knowledge of the organization and/or sector(s).
Interaction with others: (i.) Interacts, cooperates and influences others to adopt new approaches/ways of working. (ii.) Supports positively initiatives developed elsewhere.
Problem-solving : (i.) Resolves problems, usually of a tactical nature in order to resolve broader operational issues. (ii.) Regularly generates innovative solutions within learned fields of activities.
Time span of control : Takes medium-term initiatives/decisions (with effects up to 6 months) regarding activities under his/her responsibility.
Quality reflex, continuous improvement, innovation: (i.) Constantly looks for improvement opportunities. (ii.) Is able to produce et document processes.
Coaching & people management (when applicable) : (i.) Takes a leading role in achieving the objectives of a team or project. (ii.) Is able to lead one or more team(s) with homogeneous activities.
Project management (when applicable): (i.) Is able to lead one or more 6 to 12 months projects in complex technical areas with at least one dimension (financial, operational or people). (ii.) Is able to lead a project team whose members are experts in one or more technical fields.
Role & responsibilities
- Product Strategy & Vision:
- Collaborate with the CPO on the product vision that aligns with the company’s overall mission and educational goals.
- Identify market trends, customer needs, and competitor insights to inform product roadmap and strategy.
- Develop and prioritize the product roadmap to ensure a clear, focused delivery of features that add value to learners, educators, and administrators.
- Product Development:
- Lead end-to-end product development, from concept through launch, ensuring alignment with learning objectives and user experience best practices.
- Work closely with UX/UI designers to create user-friendly interfaces and seamless learning experiences.
- Collaborate with the engineering team to develop scalable solutions, prioritize features, and ensure timely product delivery.
- Stakeholder Collaboration:
- Act as the bridge between different teams, including content development, marketing, sales, and customer success, ensuring clear communication of product objectives and progress.
- Engage with educators, students, and other key stakeholders to gather feedback and continuously improve the product.
- Data-Driven Decision-Making:
- Define and monitor product metrics to measure success and guide decision-making.
- Conduct A/B testing, user interviews, and other forms of research to iterate and improve the product based on real-world feedback.
- Use data insights to prioritize feature development and ensure maximum impact on learner outcomes.
- Project Management:
- Manage product timelines and ensure that all team members are aligned and working toward the same goals.
- Identify and mitigate risks throughout the product development lifecycle, ensuring smooth execution.
- Continuous Improvement:
- Stay up-to-date with the latest trends in EdTech, education, and learning technologies to keep the product at the forefront of innovation.
- Champion a culture of continuous learning and improvement within the product team.
- Constantly improve the procedures cross-department with all implementation managers
Qualifications and Skills
- Proven experience as a Product Manager, preferably in an EdTech or education-focused company.
- Strong understanding of educational technologies, digital learning platforms, and the needs of learners and educators.
- Excellent project management and communication skills, with the ability to manage multiple stakeholders.
- Proficient in using product management tools and data analysis tools
- Experience working with agile development teams and methodologies.
- Passion for education and a deep understanding of the learning process.
Education
- Bachelor’s degree in Business strategy, leadership, marketing, and operations or a related field (preferred), with specialization in product Management, technology management and digital Innovation
- Languages: Dutch and English (French is a big +)
Three expected deliverables by the end of the first three months
- Scope one feature from A to Z
- Interview 3 customers
- Promote 2 Changelogs using video and in-app notification tools